Why choose at-home services?The lifestyle nowadays demands you to be on the go, fast, and effective. You are juggling between work, family, friends, and your personal goals. A little bit of pampering is all you need to revive, rejuvenate, and restore yourself! Yes Madam brings salon or home services experts to your doorstep so that you can enjoy a little me time. We fit ourselves into your crazy schedules, and leave you looking good & feeling relaxed!
Not to forget that we are amid a pandemic and it`s still not safe to go outside, but don`t worry we take all the possible precautions to keep you and us safe.
How can I book YES MADAM Services?You can book YES MADAM Services from our Android or iOS Application, website (www.yesmadam.com) or contact our Customer Happiness Team at 9797639797. We will be very happy to pamper you.
Just download the Yes Madam App and follow the below steps-
When you open the App you would see categories of the services available. Click on the preferred category.
You would be presented with the sub-categories now. Choose according to your own preference.
After choosing the sub-category, you can choose your desired service and click “Add to cart”.
Go to your cart, select a time slot, and book your service.
After you have booked the service, wait for an expert to be assigned to you.
The assigned professional will reach your address and render the services booked
What are your operating hours?Our customer care operates daily from 9 AM to 8 PM, dedicated to addressing your inquiries promptly. Contact us within these hours for optimal solutions. Safety of customers and partners is paramount; thus, service booking time slots are restricted from 8 AM to 6:30 PM. For early morning services, kindly book 1-2 days ahead to secure availability and convenience
Yes Madam provides services in which cities?We are currently operating in Pitampura, Geeta Colony, GTB Nagar, Karol Bagh, Munirka, Vasundhara Enclave, Nangloi, Chattarpur, Najafgarh Delhi, Mohan estate - Delhi, Rohini, Dwarka, South Delhi, Subhash Nagar, Govind puri, Shahdara, Faridabad, Ghaziabad, Indirapuram, Rajnagar, Gurugram, Noida Expressway, Greater Noida, Noida, Agra, Bareilly, Bhubaneswar, Chandigarh, Dehradun, Jaipur, Jalandhar, Jammu, Kanpur, Lucknow, Ludhiana, Meerut, Panchkula, Raipur, Varanasi, Patna, and Mumbai.
What is “Per Minute Pricing?Yes Madam`s Per-Minute Pricing Model is a unique concept of charging for the service according to minutes. It allows the user to separately view the product cost and service charge and see the actual cost of the product used in the service.
For example, our beauty services start at ₹6/ min so whichever service you choose the service cost would be calculated according to the total minutes required for the service multiplied by ₹6.
Another unique concept introduced by Yes Madam is that you can choose to pay only for the service and eliminate the product cost. This option is feasible if you wish to use your own product.
Do I need to provide anything for the service?No, we carry everything that is required for the service that you book. You don't need to worry about anything. All you need to do is sit back, relax, and enjoy the best at-home services.
In case of a beauty service booking, we request our clients to let us use their bed or any comfortable seating option for the client so that our beauty expert can effectively carry out the services. And our expert might request some water, but that`s all.
Our experts carry disposable sheets with them so you don`t have to worry about any mess being created on the mattress. The expert uses disposable towels during the service to maintain hygiene and safety precautions. Also, you will be provided with a disposable gown as well so that you don`t need to worry about the clothing.
What is the difference between a Premium Beautician and a Standard Beautician?Yes Madam's beauticians are highly trained and qualified for the services they render. We offer two types of beautician's services- Standard and Premium. All our beauticians have experience of at least 3 years, while our Premium beauticians have experience of at least 5 years.
All our beauticians have 3-5 star ratings, while our Premium beauticians have 7-star ratings only and no negative feedback in the past. They are highly experienced professionals who know exactly how to make you feel relaxed & rejuvenated.
Are your products branded and of good quality?We, at Yes Madam, take pride in serving our customers with the best quality products. To ensure this we have tied up with some of the most renowned and trusted brands in the market like O3+, Vedic line, Rica, Sara, Inatur, Lotus, etc. All our products go through a round of quality checks before being used by our experts.
Also, for the cleaning services we use 100% branded and good quality products only that not only clean your place but also disinfect it.
What are the safety precautions taken by the expert?Client security is of utmost importance to Yes Madam. We run an all-round check on all our Experts before bringing them onboard into our operations and ensure that their details reach you much before the job starts.
However, you are requested to take care of your personal belongings or valuables in the presence of our experts. Yes Madam will not be liable for any damage or theft arising in case of failure to do so.
What if I want to add on service during the time of service being provided or after making the booking?At YesMadam, we aim to ensure your satisfaction, spread love, and save you time. To add extra services during or after your booking, directly inform the service provider. They'll assess feasibility and share details. For post-booking additions, contact our customer support. They'll help add services, if possible. Note that availability depends on provider's schedule and service type. Early communication ensures seamless arrangements. Additional services during ongoing services are possible when the expert's next slot is vacant.
How qualified are your Experts?YesMadam prioritizes seamless operations and stress-free experiences. To ensure smooth communication, address instructions, locations, feedback, and cater to diverse clientele, we enlist competent and dedicated experts. Our professionals have at least a High School qualification and possess strong English and Hindi language proficiency. Moreover, our team includes skilled individuals with a minimum of three years of industry experience, backed by certifications from renowned salon brands. At YesMadam, they are empowered to enhance their skills and expertise, contributing to their growth and excellence.
Do you provide Male grooming services also?Yes, we do provide grooming services for men. Grooming shouldn`t be defined by genders which is why we included services such as hair cut, facial, shaving, etc., for men. Yes Madam at home grooming services is a boon to those who have a packed schedule or don`t want to step out of the house and require professional services at their preferred time. We send our experts to carry out the services at the comfort of your home at your chosen time slot. All you have to do is book an appointment via the Yes Madam App or our website - www.yesmadam.com .
Can I use my own products for a service?Yes, you can provide your own products for service. This is one of the unique features of Yes madam wherein you can provide your own product while availing of our services. This makes Yes Madam even more affordable and ensures that no product goes to waste. You can avail this option simply by unchecking the product cost in your cart. Transparency is our best policy, and we practice it throughout. Only with Yes Madam, you will see a unique feature showing product cost and service charge separately. This enables you to understand the cost of a product and decide if you want to pay for it or use your own products.
What to do if I am not satisfied with the services of your expert?Firstly, we apologize for any discomfort caused by the service. If you are not satisfied with our service, please raise a complaint within 5 days of the service done. You can get back to us via the Customer Happiness Team at 9797639797 or mail us at support@yesmadam.com. We will make sure your queries and issues are resolved.The satisfaction of our customers is our topmost priority and it is extremely important to us that you enjoy Yes Madam`s services. We hope we can resolve your issue and we promise to serve you better the next time.
Can I request a specific Expert for my services?Yes, you can request a specific expert while booking, provided that the expert has served you in the past. In such a case, we request you to kindly book an appointment with the expert at least 1-2 days before making sure the expert is available at your preferred time slot.To choose a specific expert all you have to do is add your desired services in your cart and at the bottom right part of your cart, you will see the names of the experts you have served you in the past. Just click on the desired expert`s name and book away! Your chosen professional will be at your doorstep at the selected time.
Can I cancel or reschedule the service anytime?Yes, you can cancel/reschedule your booking 4 hours before the booked time slot by contacting our Customer Happiness Team at 9797639797. Depending upon the availability of the slot and the expert we will reschedule your booking as per your preferred date & time.
When can I book an expert?To book a specific expert, check their availability and schedule your appointment accordingly. If you want to rebook a favorite professional, we recommend booking 1-2 days in advance. We offer various time slots to accommodate our customers and ensure prompt service.
How can I pay for the services?You can pay for the services opted in advance via the online payment modes, such as Paytm, Google Pay, debit/credit card, or you can pay after the service as well via cash, UPI, or PayTm.
Will there be any mess created during the service?No, we are known for giving hygienic and zero mess services; our professionals are highly trained with all the work ethics they are required to incorporate into their jobs. During training and skill development sessions we teach them how to make a customer feel blessed and bliss. Proper disposal in garbage bags, no mess, and cleanliness maintained are the qualities of our professionals you get to see. We assure no mess would be there during the service at your place.
What will your Experts do in cleaning services that our maid doesn`t?We specialize in the salon industry and do not offer cleaning services for homes. Our professionals are highly trained and experienced in providing services without creating any mess or clutter. They are skilled in delivering home services without spilling or causing any mess. We ensure proper disposal, and our professionals come equipped with garbage bags to collect any waste that needs to be thrown away after the service is complete
What if the expert reaches late?Our motto is to serve our clients in the best possible manner, and our professionals take their sweet time while providing the services. There may be an instance where our expert isn`st able to reach on time because of some extra time consumed in the previous booking. In such a case, we present our sincere apologies and request you to kindly cooperate, if possible. If you are on a tight schedule and want to reschedule your booking, we would be happy to do it for you.
Why choose at-home services?The lifestyle nowadays demands you to be on the go, fast, and effective. You are juggling between work, family, friends, and your personal goals. A little bit of pampering is all you need to revive, rejuvenate, and restore yourself! Yes Madam brings salon or home services experts to your doorstep so that you can enjoy a little me time. We fit ourselves into your crazy schedules, and leave you looking good & feeling relaxed!
Not to forget that we are amid a pandemic and it`s still not safe to go outside, but don`t worry we take all the possible precautions to keep you and us safe.
How can I book YES MADAM Services?You can book YES MADAM Services from our Android or iOS Application, website (www.yesmadam.com) or contact our Customer Happiness Team at 9797639797. We will be very happy to pamper you.
Just download the Yes Madam App and follow the below steps-
When you open the App you would see categories of the services available. Click on the preferred category.
You would be presented with the sub-categories now. Choose according to your own preference.
After choosing the sub-category, you can choose your desired service and click “Add to cart”.
Go to your cart, select a time slot, and book your service.
After you have booked the service, wait for an expert to be assigned to you.
The assigned professional will reach your address and render the services booked
What are your operating hours?Our customer care operates daily from 9 AM to 8 PM, dedicated to addressing your inquiries promptly. Contact us within these hours for optimal solutions. Safety of customers and partners is paramount; thus, service booking time slots are restricted from 8 AM to 6:30 PM. For early morning services, kindly book 1-2 days ahead to secure availability and convenience
Yes Madam provides services in which cities?We are currently operating in Pitampura, Geeta Colony, GTB Nagar, Karol Bagh, Munirka, Vasundhara Enclave, Nangloi, Chattarpur, Najafgarh Delhi, Mohan estate - Delhi, Rohini, Dwarka, South Delhi, Subhash Nagar, Govind puri, Shahdara, Faridabad, Ghaziabad, Indirapuram, Rajnagar, Gurugram, Noida Expressway, Greater Noida, Noida, Agra, Bareilly, Bhubaneswar, Chandigarh, Dehradun, Jaipur, Jalandhar, Jammu, Kanpur, Lucknow, Ludhiana, Meerut, Panchkula, Raipur, Varanasi, Patna, and Mumbai.
What is “Per Minute Pricing?Yes Madam`s Per-Minute Pricing Model is a unique concept of charging for the service according to minutes. It allows the user to separately view the product cost and service charge and see the actual cost of the product used in the service.
For example, our beauty services start at ₹6/ min so whichever service you choose the service cost would be calculated according to the total minutes required for the service multiplied by ₹6.
Another unique concept introduced by Yes Madam is that you can choose to pay only for the service and eliminate the product cost. This option is feasible if you wish to use your own product.
Do I need to provide anything for the service?No, we carry everything that is required for the service that you book. You don't need to worry about anything. All you need to do is sit back, relax, and enjoy the best at-home services.
In case of a beauty service booking, we request our clients to let us use their bed or any comfortable seating option for the client so that our beauty expert can effectively carry out the services. And our expert might request some water, but that`s all.
Our experts carry disposable sheets with them so you don`t have to worry about any mess being created on the mattress. The expert uses disposable towels during the service to maintain hygiene and safety precautions. Also, you will be provided with a disposable gown as well so that you don`t need to worry about the clothing.
What is the difference between a Premium Beautician and a Standard Beautician?Yes Madam's beauticians are highly trained and qualified for the services they render. We offer two types of beautician's services- Standard and Premium. All our beauticians have experience of at least 3 years, while our Premium beauticians have experience of at least 5 years.
All our beauticians have 3-5 star ratings, while our Premium beauticians have 7-star ratings only and no negative feedback in the past. They are highly experienced professionals who know exactly how to make you feel relaxed & rejuvenated.
Are your products branded and of good quality?We, at Yes Madam, take pride in serving our customers with the best quality products. To ensure this we have tied up with some of the most renowned and trusted brands in the market like O3+, Vedic line, Rica, Sara, Inatur, Lotus, etc. All our products go through a round of quality checks before being used by our experts.
Also, for the cleaning services we use 100% branded and good quality products only that not only clean your place but also disinfect it.
What are the safety precautions taken by the expert?Client security is of utmost importance to Yes Madam. We run an all-round check on all our Experts before bringing them onboard into our operations and ensure that their details reach you much before the job starts.
However, you are requested to take care of your personal belongings or valuables in the presence of our experts. Yes Madam will not be liable for any damage or theft arising in case of failure to do so.
When can I book an expert?To book a specific expert, check their availability and schedule your appointment accordingly. If you want to rebook a favorite professional, we recommend booking 1-2 days in advance. We offer various time slots to accommodate our customers and ensure prompt service.
What will your experts do in cleaning service that our maid doesn't We, at Yes Madam, take pride in serving our customers with the best quality products. To ensure this we have tied up with some of the most renowned and trusted brands in the market like O3+, Vedic line, Rica, Sara, Inatur, Lotus, etc. All our products go through a round of quality checks before being used by our experts.
Also, for the cleaning services we use 100% branded and good quality products only that not only clean your place but also disinfect it.
How qualified are your Experts?YesMadam prioritizes seamless operations and stress-free experiences. To ensure smooth communication, address instructions, locations, feedback, and cater to diverse clientele, we enlist competent and dedicated experts. Our professionals have at least a High School qualification and possess strong English and Hindi language proficiency. Moreover, our team includes skilled individuals with a minimum of three years of industry experience, backed by certifications from renowned salon brands. At YesMadam, they are empowered to enhance their skills and expertise, contributing to their growth and excellence.
Do you provide Male grooming services also?Yes, we do provide grooming services for men. Grooming shouldn`t be defined by genders which is why we included services such as hair cut, facial, shaving, etc., for men. Yes Madam at home grooming services is a boon to those who have a packed schedule or don`t want to step out of the house and require professional services at their preferred time. We send our experts to carry out the services at the comfort of your home at your chosen time slot. All you have to do is book an appointment via the Yes Madam App or our website -www.yesmadam.com
Can I use my own products for a service?Yes, you can provide your own products for service. This is one of the unique features of Yes madam wherein you can provide your own product while availing of our services. This makes Yes Madam even more affordable and ensures that no product goes to waste. You can avail this option simply by unchecking the product cost in your cart. Transparency is our best policy, and we practice it throughout. Only with Yes Madam, you will see a unique feature showing product cost and service charge separately. This enables you to understand the cost of a product and decide if you want to pay for it or use your own products.
What to do if I am not satisfied with the services of your expert?Firstly, we apologize for any discomfort caused by the service. If you are not satisfied with our service, please raise a complaint within 5 days of the service done. You can get back to us via the Customer Happiness Team at 9797639797 or mail us at support@yesmadam.com. We will make sure your queries and issues are resolved.The satisfaction of our customers is our topmost priority and it is extremely important to us that you enjoy Yes Madam`s services. We hope we can resolve your issue and we promise to serve you better the next time.
Can I request a specific Expert for my services?Yes, you can request a specific expert while booking, provided that the expert has served you in the past. In such a case, we request you to kindly book an appointment with the expert at least 1-2 days before making sure the expert is available at your preferred time slot.To choose a specific expert all you have to do is add your desired services in your cart and at the bottom right part of your cart, you will see the names of the experts you have served you in the past. Just click on the desired expert`s name and book away! Your chosen professional will be at your doorstep at the selected time.
Can I cancel or reschedule the service anytime?Yes, you can cancel/reschedule your booking 4 hours before the booked time slot by contacting our Customer Happiness Team at 9797639797. Depending upon the availability of the slot and the expert we will reschedule your booking as per your preferred date & time.
What if I want to add on service during the time of service being provided or after making the booking?At YesMadam, we aim to ensure your satisfaction, spread love, and save you time. To add extra services during or after your booking, directly inform the service provider. They'll assess feasibility and share details. For post-booking additions, contact our customer support. They'll help add services, if possible. Note that availability depends on provider's schedule and service type. Early communication ensures seamless arrangements. Additional services during ongoing services are possible when the expert's next slot is vacant.
How can I pay for the services?You can pay for the services opted in advance via the online payment modes, such as Paytm, Google Pay, debit/credit card, or you can pay after the service as well via cash, UPI, or PayTm.
Will there be any mess created during the service?No, we are known for giving hygienic and zero mess services; our professionals are highly trained with all the work ethics they are required to incorporate into their jobs. During training and skill development sessions we teach them how to make a customer feel blessed and bliss. Proper disposal in garbage bags, no mess, and cleanliness maintained are the qualities of our professionals you get to see. We assure no mess would be there during the service at your place.
What if the expert reaches late?Our motto is to serve our clients in the best possible manner, and our professionals take their sweet time while providing the services. There may be an instance where our expert isn`st able to reach on time because of some extra time consumed in the previous booking. In such a case, we present our sincere apologies and request you to kindly cooperate, if possible. If you are on a tight schedule and want to reschedule your booking, we would be happy to do it for you.